Information required from the customer: LOA (Letter of Agency):

  • Latest Invoice or Bill
  • Account or Company Name (be very specific e.g. don't submit “Alpha Corp” instead of “Alpha Beta Inc”)
  • Address (says use service address and not the billing address) City, State, Zip
  • LEC (local exchange carrier) PIN or last 4 of Social
  • BTN (billing telephone number) from Current carrier
  • Full port or partial port (are all numbers from the previous carrier being ported or are going to still be numbers active on that account?)
  • Desired Port Date and Time
  • Numbers to be ported (under the same account and address ect… All numbers with different addresses and accounts must be ported separately)
  • Features on the account
  • Signature, Date, Printed Name, Printed Title