support wiki

helpful humans at 423-456-6700

User Tools

Site Tools


Sidebar

System Setup
Getting Started
Setup Wizard
Porting Numbers
Caller ID
Special Projects

Networking
Network Introduction
Recommended Equipment
Ideal Network Setup
Firewall/Network Configuration
  Routers That Should Not Be Used
Switches
Ubiquiti ER X Configs
How To Disable SIP ALG
Networking Disasters
OpenVPN on Grandstream Phones
Port Forwarding / External Remote Phones

Customer Admin Portal
Login
Dashboard
Coms
  Fax
  SMS/Text
  E-Mail
Configuration
  Basic Mode
  Extensions-Adding
  Extensions-Function
  Groups
  Receptionists
  Schedule
  Hold Music
  Advanced Mode
  PA Ring Tone
  Recordings
  Keys
  Tricks
My Services
  Numbers
  Lines
  International Calling
  e911
  Conference
  Backup
  Call Recordings
  Phonebook
My Account
  Overview
  Account Info
  Options
  Payment
  Wallet
  Reports

System Functions & Advanced Features
Schedule Override
External Storage: USB
Hold vs Park
Hunt Groups
Line Emulation
Relay/Door/Alarm Control
Feature Code List
Voicemail
Grandstream Wave
Zoiper

Paging
Paging
ALGO 8180 Manual Configuration
SNOM PA1+ Manual Configuration

Hardware
Hello Hub V2
Hello Hub Nano - Cloud Connector
Supported Phones (Auto-Config)
Grandstream HT801/802 Tricks
Pairing Instructions for DP750/752
Grandstream WP820

Reference Manuals by Phone Model
GRP2614, GRP2615, GRP2616
Getting Started
Connecting to WiFi
Get to Know the Keypad
Headsets - Wired and Bluetooth
Factory Reset

Deprecated
Hello Hub V1
Hello Hub V1 Battery Removal
Manual Config Phones

Advanced
Troubleshooting
Reliability
Switching Loops
Email Notes

Policies
Payment Policy
Cancellation

System Variants
System & Hardware Variants

Required
Terms and Conditions
Software Licensing

Useful
Blog and Rants
HIPAA
Recording Phone Calls & Conversations

Menu

hello-hub-v1

Hello Hub V1

The little black box that started it all.
Quad Core ARM.

Status Lights

The face of the Hello Hub (V1) houses 3 status lights.

From left to right when facing the ring-u logo:
1st Light turns red to indicate power is on.
2nd Light blinks yellow to indicate network communication.
3rd Light is the main status light.
    It blinks blue when making attempts to contact the ring-u servers,
    is solid green when it has a successful connection with ring-u,
    and occasionally blinks purple to indicate that the battery monitoring service is working.

The 3rd Light can also indicate system errors.
    Alternating Red and Yellow indicates that the Hello Hub has encountered an internal software error and needs to be powered off and on again.
    An occasional red flash indicates that the Hello Hub failed to retrieve an update from the ring-u servers. It will try again automatically.
    Cycling Colors (blue, green, red) indicates hub stuck in a boot loop. Hub cannot be contacted or helped (it's a goner).
    Solid Red indicates the Hello Hub can not get past the firewall. A firewall reboot usually clears this error.

hello-hub-v1.txt · Last modified: 2023/03/17 14:06 by jim