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One of the reasons we started ring-u was our own history of trying to cancel service from other telecom providers.

DIY Account Cancellation:

Login to the customer portal at

  • Click on My Account
  • Click on Payment
  • Click on Cancel Service

Simply make your selection of the two cancellation options.
A representative from Ring-U will try to contact you to do the following things:

  • Confirm the cancellation.
  • Make sure you keep/transfer your phone numbers effectively.
  • Understand what we could have done better.

The Anti-DIY Way

Call/Email ring-u at 423 456-6700 or, or open a support ticket from your account.

cancellation.txt · Last modified: 2022/06/10 17:19 by jim

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