Advanced Configuration

If you would like to add manually configured phones or use other advanced options, login to your Customer Portal and choose My-Account->Options to chose advanced or basic mode. The advanced mode will display your Hello Hub's MAC/Ethernet Address, and current IP address. It is good practice to set that to s “static” or unchanging network IP address using your router/firewall/access point.

Advanced functionality gives you the ability to support phones not on your local network. For example, remote sales and support personel can install a “softphone” on their mobile, and be part of the office phone system anywhere. Follow the instructions in our guide to get started.