Configure Programmable Buttons

These Grandstream phones all have very nice programmable buttons along their sides with status indicator LEDs. While the other phones just have them on either side of the screen, the GXP2160 also has them down the right-hand side in the form of a BLF (Busy Lamp Field) monitor panel. These buttons can be configured in a number of ways.

Configure From The Phone

Right off the bat, you will probably notice 2 buttons are automatically configured with the name of the phone. This allows you to have a call going on and pick up another call coming in. You can copy this configuration to other available buttons and enable more concurrent calls to be managed on your phone. However, you can also configure unused buttons to monitor and quick-dial other extensions on your system.

To configure these buttons from the phone itself,

  1. Hold down the button you want to configure until the menu comes up.
  2. In the “Mode” section, scroll right to select “Busy Lamp Field (BLF)” (or “Speed Dial” if you want to simply set up a one-button speed dial to an outside number)
  3. Make sure the “Account” is set to the name of the phone you're physically sitting in front of.
  4. In the “Description” field, type the name of the extension you intend to monitor/call.
  5. In the “Value” field, key in the extension number of the phone you want to monitor (or the external number you're wanting to dial).
  6. Finally, press “Save”.

If you have configured everything correctly, you should see the new button show up and light up green if the phone you're monitoring isn't in a call. The same button will light up red if that phone starts a call. Speed Dial buttons will not light up.