support wiki

The Configuration tab in the Customer Portal is accessible only by the Admin.

Basic Mode includes the following necessary configuration sections.

• Extensions is divided into 2 parts:
  
  • Extensions-Adding covers adding new extensions, primarily for initial setup.
    
  • Extensions Functions/Settings covers the four tabs of settings available to each extension.
    
• Groups covers ring groups.
  
• Receptionist covers choosing and formatting a receptionist.
  
• Schedule covers creating a company schedule.
  
• Hold Music covers choosing and setting hold music.
  

Advanced Mode opens up additional aspects of configuration for more complex systems.

• PA Ring Tone covers setting a ring tone for PA announcement systems.
  
• Recordings covers uploading and management of recordings available for system use and caller playback.
  
• Keys Key Management for Autoconfig Supported Phones at a Glance.
  
• Tricks covers additional advanced features.