One of the reasons we started ring-u was multiple bad experiences cancelling from other telecom providers.

Login to the customer portal at

  1. Click on My Account
  2. Click on Payment
  3. Click on Cancel Service

You will see a page that looks like:

(insert screen shot here)

Simply make your selection of the two cancellation options. A representative from Ring-U will try to contact you to do the following things:

  • Confirm the cancellation.
  • Make sure you keep/transfer your phone numbers effectively.
  • Understand what we could have done better.

Call/Email ring-u at 423 456-6700 or