Cancellation

One of the reasons we started ring-u was multiple bad experiences cancelling from other telecom providers.

Login to the customer portal at https://portal.ring-u.com

  1. Click on My Account
  2. Click on Payment
  3. Click on Cancel Service

You will see a page that looks like:

(insert screen shot here)

Simply make your selection of the two cancellation options. A representative from Ring-U will try to contact you to do the following things:

  • Confirm the cancellation.
  • Make sure you keep/transfer your phone numbers effectively.
  • Understand what we could have done better.

Call/Email ring-u at 423 456-6700 or support@ring-u.com