Differences

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--- zoiper [2022/06/15 15:17] – created jim
+++ zoiper [2022/08/25 14:57] (current) – jim
@@ Line 2: / Line 2: @@
 **Prerequisites**
   * Download Zoiper Lite (Free) or Zoiper (Paid).  The free version is excellent for most users.
   * Understand that you have less than 10 minutes to scan the QR code from your ring-u portal from the time it is generated.
+  * Adjustments in [[port-forwarding|Port Forwarding / External Remote Phones]] will have to be completed before this extension will work.
 //Also worth mentioning before you begin: Zoiper is easier on your phone's battery than Grandstream Wave, but offers you service buy-ups frequently upon startup.//\\
+**Caveats**
+  * Softphones are subject to your data connection (WiFi or cellular), and will never be as reliable as a desk phone.
+  * If using a WiFi network outside of your business or a cellular data connection, you may encounter network settings hostile to VOIP traffic (SIP ALG, DDOS, Carrier Grade NAT) that prevent your softphone extension from working effectively.  //**This is outside of our control.**//
+  * Your softphone app should be restarted periodically to keep the app in good working order.
+  * Your smartphone should be power cycled periodically to keep any softphone functioning correctly.
+  * Mission-critical traffic should always be directed to desk phones inside of your network.
 ====Step 1 - Add an Extension in the Portal====
@@ Line 11: / Line 20: @@
 {{ :1addextzoiper.png?nolink&600 |}}\\
 Zoiper QR Code Generated\\
-{{ :2zoiperqr.png?nolink&600 |}}
+{{ :2zoiperqr.png?nolink&600 |}}\\
+====Step 2 - Open Your Zoiper App====
+There are usually 7 prompts involved in this process.  If you answer incorrectly, you are generally best to delete the app, download again, and start this process over.\\
+**1. Network Permission -** Answer "OK"\\
+{{ :3zoiperprompt.png?nolink&300 |}}\\
+**2. Notifications -** Answer "Allow"**\\
+{{ :4zoiperprompt.png?nolink&300 |}}\\
+**3. Microphone Permission -** Answer "OK"**\\
+{{ :5zoiperprompt.png?nolink&300 |}}\\
+**4. Camera Permission -** Answer "OK"**\\
+{{ :6zoiperprompt.png?nolink&300 |}}\\
+**5. Contacts Permission -** This one is up to you, but is not required unless you want access to your personal (non ring-u) contacts.\\
+{{ :7zoiperprompt.png?nolink&300 |}}\\
+**6. Scan QR Code** (no screen shot)\\
+\\
+**7. Configuration -** Extension will take a few minutes to Configure, but will display a green "Ready" when complete.\\
+{{ :9zoipersuccess.png?nolink&300 |}}\\
+**8. Example of the buy-up messages.**\\
+{{ :10zoiperbarrage.png?nolink&300 |}}