ring-groups
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ring-groups [2022/06/09 19:15] – created jim | ring-groups [2022/06/16 13:36] – jim | ||
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=====Groups===== | =====Groups===== | ||
{{ : | {{ : | ||
- | Groups allow you to have multiple phones ring at the same time for an incoming call. You create | + | Groups |
- | Typical uses are a group of phones | + | Typical uses are for grouping extensions by job function/ |
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All ring-u systems include the default group **500**, which includes all real extensions.\\ | All ring-u systems include the default group **500**, which includes all real extensions.\\ | ||
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+ | //**Note -** Do not include cell phones in ring groups! Each cell phone requires an additional line and their call handling logic may disrupt the intended function of the group.// | ||
- | + | |To create more groupings, go to Configuration > Groups and chose the button **Add Group**. Give it a name and select the phones you want to have in that group.|{{ : | |
- | |To create more groupings, go to Configuration > Groups and chose the button **Add Group**. Give it a name and select the phones you want to have in that group.|{{ : | + | |There are options that make that a group used for paging, turning those phones into a PA system. This is available for the first three groups, for on premise Hello hubs. This option does not work for cloud hosted systems or external phones.|{{ : |
- | |There are options that make that a group used for paging, turning those phones into a PA system. This is available for the first three groups, for on premise Hello hubs. This option does not work for cloud hosted systems or external phones.|{{ : | + | |You can also define what a caller hears, ringing or your hold music/ |
- | |You can also define what a caller hears, ringing or your hold music/ | + | |
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**A note on ringtimes -** as a rule, we recommend ring times of 20 seconds or more. Ring times of 15 seconds are technically possible, but may simply be too short of a time for some users. | **A note on ringtimes -** as a rule, we recommend ring times of 20 seconds or more. Ring times of 15 seconds are technically possible, but may simply be too short of a time for some users. | ||
ring-groups.txt · Last modified: 2022/06/16 13:40 by jim