port-forwarding
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port-forwarding [2022/06/06 15:10] – jim | port-forwarding [2022/06/16 18:40] (current) – jim | ||
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======Port Forwarding / External Remote Phones====== | ======Port Forwarding / External Remote Phones====== | ||
- | **Background Information** | + | **Background Information**\\ |
- | The ring-u Hello Hub is primarily intended to be an on-premise | + | The ring-u Hello Hub is primarily intended to be an on-premises |
For companies with remote employees, a little tweaking to your network configuration will allow your Hello Hub to provide integrated phone service to phones outside of your local network.\\ | For companies with remote employees, a little tweaking to your network configuration will allow your Hello Hub to provide integrated phone service to phones outside of your local network.\\ | ||
- | There are two methods of doing this: one requires | + | This may be done either by basic firewall port forwarding, |
- | We are currently only supporting | + | //We currently only support |
**Prerequisites: | **Prerequisites: | ||
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2. Configure DHCP Server to provide a consistent/ | 2. Configure DHCP Server to provide a consistent/ | ||
3. Port forwards as detailed in the chart below.\\ | 3. Port forwards as detailed in the chart below.\\ | ||
- | 4. Use a supported | + | 4. Use a supported soft phone listed below:\\ |
- | Grandstream Wave (or Lite) for iOS and Android supports configuration by ring-u QRcode. Grandstream Wave Configuration | + | |
- | Zoiper for iOS and Android and desktop OS's supports configuration by QRcode.\\ | + | |
- | [[supported_phones|Supported auto-configurable physical phone]]. | + | |
- | **Additional Requirements**\\ | + | **Additional Requirements:**\\ |
Supporting remote phones is an advanced phone system feature and dependent on several factors beyond the control of ring-u, including: | Supporting remote phones is an advanced phone system feature and dependent on several factors beyond the control of ring-u, including: | ||
1. Internet connectivity to the Hello Hub. (Your business internet connection)\\ | 1. Internet connectivity to the Hello Hub. (Your business internet connection)\\ | ||
- | 2. Internet/ | + | 2. Internet/ |
3. Firewall quality and configuration.\\ | 3. Firewall quality and configuration.\\ | ||
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//Please consider having a professional check your network and configure your firewall. ring-u can advise, but cannot do this configuration for you.// | //Please consider having a professional check your network and configure your firewall. ring-u can advise, but cannot do this configuration for you.// | ||
- | **Port Forwarding Details** | + | **Port Forwarding Details:**\\ |
Set the following ports and protocols to forward to your Hello Hub inside of your network.\\ | Set the following ports and protocols to forward to your Hello Hub inside of your network.\\ | ||
^Port^Protocol^Internal Address^Description^ | ^Port^Protocol^Internal Address^Description^ | ||
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|10, | |10, | ||
\\ | \\ | ||
- | Add your phones in the **ring-u** portal using Manual Config.\\ | ||
- | Configure your phone(s) to match. | ||
port-forwarding.1654528255.txt.gz · Last modified: 2022/06/06 15:10 by jim