grandstream-wave
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+ | =====Note May 18, 2023 - ===== | ||
+ | **Grandstream Wave Lite has been deprecated. | ||
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=====Grandstream Wave Softphone Configuration===== | =====Grandstream Wave Softphone Configuration===== | ||
+ | |||
+ | **Prerequisites** | ||
+ | * Download Grandstream Wave Lite (Free) or Grandstream Wave (Paid). | ||
+ | * There is no time limit from the time it is generated to scan the QR code from your ring-u portal. | ||
+ | * Adjustments in [[port-forwarding|Port Forwarding / External Remote Phones]] will have to be completed before this extension will work if on a local system. | ||
+ | |||
+ | **Caveats** | ||
+ | * Softphones are subject to your data connection (WiFi or cellular), and will never be as reliable as a desk phone. | ||
+ | * If using a WiFi network outside of your business or a cellular data connection, you may encounter network settings hostile to VOIP traffic (SIP ALG, DDOS, Carrier Grade NAT) that prevent your softphone extension from working effectively. | ||
+ | * Your softphone app should be restarted periodically to keep the app in good working order. | ||
+ | * Your smartphone should be power cycled periodically to keep any softphone functioning correctly. | ||
+ | * Mission-critical traffic should always be directed to desk phones inside of your network. | ||
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+ | ====Step 1 - Add an Extension in the Portal==== | ||
+ | Go to: Configuration > Extensions and **Add an Extension**.\\ | ||
+ | Select " | ||
+ | {{ : | ||
+ | Grandstream Wave QR Code Generated\\ | ||
+ | {{ : | ||
+ | Make sure that the **Advanced Tab** is set to use the phone on **Public Server/ | ||
+ | {{ : | ||
+ | ====Step 2 - Open Your Grandstream Wave (Lite) App==== | ||
+ | There are usually 8 prompts involved in this process. | ||
+ | **1. Contacts Permission -** This one is up to you, but is not required unless you want access to your personal (non ring-u) contacts.\\ | ||
+ | {{ : | ||
+ | **2. Notifications Permission -** " | ||
+ | {{ : | ||
+ | **3. Account Settings -** Click on the Gear Icon to navigate to Account Settings, then click on " | ||
+ | {{ : | ||
+ | **4. Account Settings Screen -** Click the **+** symbol in the upper right corner of the screen.\\ | ||
+ | {{ : | ||
+ | **5. Scan QR Code -** Click "Scan QR Code" | ||
+ | {{ : | ||
+ | **6. Camera Permission -** Select " | ||
+ | {{ : | ||
+ | **7. Add New Acct -** Click the white bar to "Add New Acct" (note that your extension number will vary).\\ | ||
+ | {{ : | ||
+ | **8. Ready -** Your extension will be ready to use when the light to the left of the extension number has turned from red to green.\\ | ||
+ | {{ : | ||
+ | And here are the settings if you need them.\\ | ||
+ | {{ : |
grandstream-wave.1655308825.txt.gz · Last modified: 2022/06/15 16:00 by jim