extensions-function
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extensions-function [2022/06/10 16:15] – jim | extensions-function [2022/06/16 13:26] (current) – [4. Info] jim | ||
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Open an extension' | Open an extension' | ||
This will open access to four tabs: | This will open access to four tabs: | ||
+ | ----------------------------------------------------- | ||
{{ : | {{ : | ||
- | ====1. Basic ==== | + | ====1. Basic==== |
- | The Basic tab contains all the basics you need to get an extension up and functioning.\\ | + | The Basic tab contains all the basics you need to get an extension up and functioning. |
- | **Extension # -** This is the sequentially assigned number given to the extension when it is created. Click the dropdown to choose a different number, 101-199.\\ | + | |
- | **Name -** This is the name assigned to the extension. | + | |
- | **Email -** Enter an email address here. All voicemails for this extension will be sent to this email address, including an audio file and a transcription.\\ | + | |
- | **Time to Ring in Seconds -** Choose a ring time of 15-240 seconds. | + | |
- | **If No Answer/ | + | |
- | //**Save Your Changes**// | + | |
+ | |||
+ | ----------------------------------------------------- | ||
{{ : | {{ : | ||
- | ====2. Advanced | + | ====2. Advanced==== |
The Advanced Tab has an enormous amount of power. The good news is that for most users, you will never have any reason to adjust any advanced settings.\\ | The Advanced Tab has an enormous amount of power. The good news is that for most users, you will never have any reason to adjust any advanced settings.\\ | ||
- | **Phone Configuration Password -** If you bought your phones from ring-u, the phone' | + | * **Phone Configuration Password -** If you bought your phones from ring-u, the phone' |
- | Some phones do not require passwords. If they do not, please don't give them one.\\ | + | |
- | **Disable Auto Config -** If this box is checked, this phone extension will not auto-configure. This should really never be checked unless you have been in discussion with ring-u support. | + | |
- | **Manage Keys -** If checked, you can manage BLF keys from the Info tab. If unchecked, keys must be managed at each phone individually, | + | |
- | **Intercom Mode -** If enabled, dialing the extension + 100 (so ext 102 becomes 202, ext 121 becomes 221) from another extension | + | |
- | //This is a useful feature for a breakroom phone, or an area where folks are not at a desk/ | + | |
- | **Phone Location/ | + | |
- | **Caller ID -** You can choose the default caller ID for this phone for outgoing calls.\\ | + | |
- | **e911 Caller ID -** Please use default unless you have verified special settings. Call 933 to verify # and e911 address. Do not call 911 unless an actual emergency.\\ | + | |
- | **Internal Call Ring Tone -** Ring tone for internal calls, the actual tone varies per model/ | + | |
- | **Operator Extension -** Dialing 0 or 00 calls this extension. Some phones need 2 digits to dial. There can be only 1 Operator.\\ | + | |
- | **Fax Extension -** Configures for T.38 Fax Support for Grandstream HT802 units, and enables receiving faxes. There can be only 1.\\ | + | |
- | **Hospitality -** Enable Hospitality Mode (Hotel/ | + | |
- | **User Login Password -** If this extension needs Portal Login Access, set the password here. Allows user level login for Fax and SMS interfaces. 8+ characters to save.\\ | + | |
- | **" | + | |
- | //**Save Your Changes**// | + | |
+ | |||
+ | ----------------------------------------------------- | ||
{{ : | {{ : | ||
- | ====3. Voicemail | + | ====3. Voicemail==== |
The Voicemail tab allows some advanced control of the voicemail feature of each extension.\\ | The Voicemail tab allows some advanced control of the voicemail feature of each extension.\\ | ||
- | **Voicemail Password -** If blank, the extension # is the password. | + | * **Voicemail Password -** If blank, the extension # is the password. |
- | **Delete Voicemail -** Removes all voicemails left for this extension from the Hello Hub.\\ | + | |
- | **Delete Recordings -** Removes all outbound voicemail greetings for this extension.\\ | + | |
\\ | \\ | ||
**Voicemail greetings can be set 3 ways, the most recently set method takes precedence.**\\ | **Voicemail greetings can be set 3 ways, the most recently set method takes precedence.**\\ | ||
- | **Option 1 -** Phone Recording\\ | + | * **Option 1 -** Phone Recording |
- | From the phone, dial **800** or use the **voicemail** button on the phone.\\ | + | * From the phone, dial **800** or use the **voicemail** button on the phone.\\ |
- | Set another phone' | + | * Set another phone' |
- | //For example, **8100** manages voicemail for **100**. The default password is the extension number.// | + | |
- | **Note:** The system only uses the " | + | * Type a message in the box.\\ |
- | **Option 2 -** Robot Voice\\ | + | |
- | Type a message in the box. | + | * Upload a custom recording from your phone, computer, etc. |
- | **Option 3 -** Custom Recording\\ | + | * //Use .WAV or .MP3 files//\\ |
- | Upload a custom recording from your phone, computer, etc. | + | |
- | //Use .WAV or .MP3 files//\\ | + | |
- | \\ | + | |
- | \\ | + | |
- | \\ | + | |
- | \\ | + | |
- | \\ | + | |
- | \\ | + | |
- | \\ | + | |
+ | ----------------------------------------------------- | ||
{{ : | {{ : | ||
- | ====4. Info -==== | + | ====4. Info==== |
This page is largely Informational, | This page is largely Informational, | ||
- | **Manage Keys** allows you to add speed dials or extensions to your BLF display.\\ | + | * **Manage Keys** allows you to add speed dials or extensions to your BLF display.\\ |
- | **Line Status** will Display whether the Line is **In Use or Not**, or if the extension is **Unavailable**. If **Unavailable**, | + | |
extensions-function.1654877736.txt.gz · Last modified: 2022/06/10 16:15 by jim