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conference [2022/06/17 13:57] (current) jim
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 +======Conference======
 +
 +{{ :conf_package.png?nolink&400|}}\\ 
 +**Enabling the Conference Feature**\\
 +To use the ring-u Conference Center feature, enable it on your customer portal under My Services > Conference for $9.95 per month. You can cancel at any time. Keep in mind that internal extensions, including softphones on your system but outside of your office, do not count as users/lines.  Only users dialing in from outside via your phone number count.\\ 
 +\\ 
 +\\ 
 +\\
 +\\
 +        
 +**Configuration**\\
 +{{ :conf_control.png?nolink&400|}}
 +Once enabled, you can configure your 3 conference rooms' access codes on the conference page.\\ 
 +While not required, we strongly recommend using a 4 digit access pin to help keep your conference secure.\\
 +
 +
 +**Accessing the Conference**\\ 
 +Callers enter a conference room via an IVR/Receptionist menu item or by direct dialing the conference room.\\ 
 +A busy office may choose to have conference rooms available from their auto-attendant menu, but a receptionist can easily transfer callers to conference rooms by dialing 651, 652, or 653.\\ 
 +Callers will be asked to enter their pin and say their name to announce their entry into the room.
 +
 +====Features====
 +**User/Guest Functions**
 +While in a conference, any user may use the following functions from their keypad:\\
 +**1 - Mute** on/off.\\ 
 +**2 - Leave Conference.** Or you can just hang up.\\ 
 +**3 - Participant Count.** Announces how many other people are in the room.
 +\\ 
 +\\ 
 +**Admin Functions**
 +If you access the system as an Admin using 661, 662 or 663 and the admin PIN code for the room, you can also:\\ 
 +**4 - MUTE** all non-admin's on/off. If you have more than one admin, they will not be muted.\\ 
 +**5 - Eject** the last person that joined the conference from the room.
 +
 +**Sample Usage**\\ 
 +The Acme Corporation is hosting a training session. They have made Conference Room 1 (651/661) menu option 6 on their receptionist menu.\\  
 +The presenters ask 5 people to call in at 10am and choose option 6, and use PIN 1234.\\ 
 +The presenters dial 661 to enter the room as Admins a few minutes early with their PIN of 9234.\\
 +After a little chit chat, the admins mute the room by pressing 4, and start their presentation.\\ 
 +10 minutes later is Q&A time, so they press 4 to unmute everyone.\\  
 +Bob (not an admin), was the last person to join the meeting but the first to ask a question, and won't shut up after asking an off-topic, conspiracy-laden question.\\
 +An admin dials 5 to kick him from the conference to get the conference back on track.\\ 
 +They answer questions, talk about the news and say goodbye.\\ 
 +Everyone hangs up, but not one to be silenced, Bob later sends an epic email with the rest of his ramble.\\
 +\\ 
 +If call recording was also enabled, the entire conference was recorded. Even Bob.
 +
 +//No actual Bob was injured in this example. Any resemblance to a real Bob is coincidental.//
  

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