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basic_configuration [2019/04/11 20:01]
nick [Configuring Call Flow]
basic_configuration [2019/06/03 15:19] (current)
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 ===Just Make The Phones Ring=== ===Just Make The Phones Ring===
-We realize that many of our customers just want the phones to ring. We've built the system with some defaults that assume you wanted to use the **"​Receptionist"​**,​ but that doesn'​t mean we can't accommodate a simpler solution, and moving away from the "​Receptionist"​ does not mean you can't turn it back on later down the line. To bypass the **"​Open and Closed Receptionist"​**,​ head over to **"My Services"​** => **"​Numbers"​** => and click **"​Edit"​** next to your number. From here, you can click the drop down menu under "Hello Hub Routing:"​ labeled **"​Route incoming calls to:"** and choose **"​Group:​ All"​**. To finalize this, click **"​Save Changes"​**. Now, you'll have a system that rings all the phones, and if a call goes unanswered, it will be dropped into the **"​Company Mailbox"​**.+We realize that many of our customers just want the phones to ring. We've built the system with some defaults that assume you wanted to use the **"​Receptionist"​**,​ but that doesn'​t mean we can't accommodate a simpler solution, and moving away from the "​Receptionist"​ does not mean you can't turn it back on later down the line. 
 + 
 +To bypass the **"​Open and Closed Receptionist"​**,​ head over to **"My Services"​** => **"​Numbers"​** => and click **"​Edit"​** next to your number. From here, you can click the drop down menu under "Hello Hub Routing:"​ labeled **"​Route incoming calls to:"** and choose **"​Group:​ All"​**. To finalize this, click **"​Save Changes"​**. Now, you'll have a system that rings all the phones, and if a call goes unanswered, it will be dropped into the **"​Company Mailbox"​**.