port-forwarding
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| port-forwarding [2022/06/06 15:14] – jim | port-forwarding [2025/11/02 18:49] (current) – external edit 127.0.0.1 | ||
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| ======Port Forwarding / External Remote Phones====== | ======Port Forwarding / External Remote Phones====== | ||
| **Background Information**\\ | **Background Information**\\ | ||
| - | The ring-u Hello Hub is primarily intended to be an on-premises network phone system. In its default configuration, | + | The ring-u Hello Hub is primarily intended to be an on-premises network phone system. In its default configuration, |
| For companies with remote employees, a little tweaking to your network configuration will allow your Hello Hub to provide integrated phone service to phones outside of your local network.\\ | For companies with remote employees, a little tweaking to your network configuration will allow your Hello Hub to provide integrated phone service to phones outside of your local network.\\ | ||
| This may be done either by basic firewall port forwarding, or via a VPN (Virtual Private Network).\\ | This may be done either by basic firewall port forwarding, or via a VPN (Virtual Private Network).\\ | ||
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| 2. Configure DHCP Server to provide a consistent/ | 2. Configure DHCP Server to provide a consistent/ | ||
| 3. Port forwards as detailed in the chart below.\\ | 3. Port forwards as detailed in the chart below.\\ | ||
| - | 4. Use a supported | + | 4. Use a supported soft phone listed below:\\ |
| - | Grandstream Wave (or Lite) for iOS and Android supports configuration by ring-u QRcode. Grandstream Wave Configuration | + | |
| - | Zoiper for iOS and Android and desktop OS's supports configuration by QRcode.\\ | + | |
| - | [[supported_phones|Supported auto-configurable physical phone]]. | + | |
| **Additional Requirements: | **Additional Requirements: | ||
| Supporting remote phones is an advanced phone system feature and dependent on several factors beyond the control of ring-u, including: | Supporting remote phones is an advanced phone system feature and dependent on several factors beyond the control of ring-u, including: | ||
| 1. Internet connectivity to the Hello Hub. (Your business internet connection)\\ | 1. Internet connectivity to the Hello Hub. (Your business internet connection)\\ | ||
| - | 2. Internet/ | + | 2. Internet/ |
| 3. Firewall quality and configuration.\\ | 3. Firewall quality and configuration.\\ | ||
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| |10, | |10, | ||
| \\ | \\ | ||
| - | Add your phones in the **ring-u** portal using Manual Config.\\ | ||
| - | Configure your phone(s) to match. | ||
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