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--- port-forwarding [2022/06/06 15:11] – jim
+++ port-forwarding [2025/11/02 18:49] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ======Port Forwarding / External Remote Phones======
 **Background Information**\\
-The ring-u Hello Hub is primarily intended to be an on-premise network phone system. In it's default configuration, it exists behind a firewall and communicates directly to the local phone system. This provides a range of advantages over “cloud” based systems, particularly with automatic phone configuration, minimizing upstream network traffic and costs.\\
+The ring-u Hello Hub is primarily intended to be an on-premises network phone system. In its default configuration, it exists behind a firewall and communicates directly to the local phone system. This provides a range of advantages over cloud-based systems, particularly with regard to automatic phone configuration, minimizing upstream network traffic, and cost.\\
 For companies with remote employees, a little tweaking to your network configuration will allow your Hello Hub to provide integrated phone service to phones outside of your local network.\\
- There are two methods of doing this: one requires basic firewall port forwarding, the other requires a VPN (Virtual Private Network) and some skills.\\
+This may be done either by basic firewall port forwarding, or via a VPN (Virtual Private Network).\\
-We are currently only supporting the firewall port forwarding method, as it works well for most requirements.\\
+//We currently only support the firewall port forwarding method, as it works well for most requirements.//\\
 **Prerequisites:**\\
@@ Line 10: / Line 10: @@
 . Configure DHCP Server to provide a consistent/static IP address to the Hello Hub.\\
 . Port forwards as detailed in the chart below.\\
-. Use a supported auto-configurable physical or soft phone listed below:\\
+. Use a supported soft phone listed below:\\
-Grandstream Wave (or Lite) for iOS and Android supports configuration by ring-u QRcode. Grandstream Wave Configuration Instructions
+  * Grandstream Wave (or Lite) for iOS and Android supports configuration by ring-u QRcode. [[grandstream-wave|Grandstream Wave Softphone Configuration]]
-Zoiper for iOS and Android and desktop OS's supports configuration by QRcode.\\
+  * Zoiper for iOS and Android and desktop OS's supports configuration by QRcode. [[zoiper|Zoiper Softphone Configuration]]
-[[supported_phones|Supported auto-configurable physical phone]].
 **Additional Requirements:**\\
 Supporting remote phones is an advanced phone system feature and dependent on several factors beyond the control of ring-u, including:\\
 . Internet connectivity to the Hello Hub. (Your business internet connection)\\
-. Internet/data connection on remote phones - wireless networks and mobile phone companies are a critical factor.\\
+. Internet/data connection on remote phones - cellular & external WiFi network quality/reliability are a critical factor.\\
 . Firewall quality and configuration.\\
@@ Line 26: / Line 26: @@
 //Please consider having a professional check your network and configure your firewall. ring-u can advise, but cannot do this configuration for you.//
-**Port Forwarding Details**
+**Port Forwarding Details:**\\
 Set the following ports and protocols to forward to your Hello Hub inside of your network.\\
 ^Port^Protocol^Internal Address^Description^
@@ Line 33: / Line 33: @@
 |10,000-20,000|UDP|x.x.x.x|VoIP/SIP RTP (Voice Traffic)|
 \\
-Add your phones in the **ring-u** portal using Manual Config.\\
-Configure your phone(s) to match.