Differences

This shows you the differences between two versions of the page.

--- phonebook [2022/06/08 13:28] – created jim
+++ phonebook [2025/11/02 18:49] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-=====Phonebook=====\\
+=====Phonebook=====
-{{ :screen_shot_2022-06-08_at_9.22.59_am.png?nolink&400|}}
+{{ :screen_shot_2022-06-08_at_9.44.46_am.png?nolink&500|}}
 The Phonebook allows for shared internal and external contacts to be added to a shared listing, accessible by either the account admin in the portal or by users of supported phone models.  Additionally, the Phonebook stores numbers for important internal use, such as failover contacts.\\
+====Add====
+The use of this page and function is pretty self-explanatory, but please note that the radio buttons in the **Add** function do very different things.\\
+  - **Make selectable for system uses such as forwarding, failover, receptionists.** Use this option for //External// contacts necessary to the functionality of your **ring-u** system.
+  - **Only add to shared phonebook (on supported phones).** Use this option for shared //External// contacts.
+  - **Block this number from voice and text.** If you need to block a caller, this is how you do it.  \\
 **Supported Phones**\\
-Phonebook currently supported on:
+The Phonebook is currently supported on:\\
-    Grandstream GRP26XXX
+(sp)(sp)Grandstream GRP26XXX\\
-    Grandstream GXP16XX
+(sp)(sp)Grandstream GXP16XX\\
-    Grandstream GXP21XX
+(sp)(sp)Grandstream GXP21XX\\
-    Grandstream DP750/DP720
+(sp)(sp)Grandstream DP750/DP720\\
 //Please note - It may take over 4 hours for updates to the shared phone book to be available on all phones, that is a function of the phones update cycle.//
-Add numbers and names for sharing on all phones that support this feature. Many phones support a common phone book for quick dialing of common phone numbers.
+====Phonebook Listing====
+The Phonebook is searchable either manually by scrolling pages, or via the Search function.\\
-denotes a number that is selectable for call routing and receptionist use.
-denotes a number that has been blocked. The system will answer and hang up.
+Within the Phonebook,\\
+Special characters to the //RIGHT// of the contact's name designate the following:\\
+(sp)(sp){{:screen_shot_2022-06-08_at_9.58.29_am.png?nolink&30|}} denotes a number that has been blocked. The system will answer and hang up.\\
+(sp)(sp){{:screen_shot_2022-06-08_at_9.47.26_am.png?nolink&30|}} denotes a number that may be designated for call routing and receptionist use.\\
+Special characters to the //LEFT// of the phone number/extension the following apply:\\
+(sp)(sp){{:screen_shot_2022-06-08_at_9.47.01_am.png?nolink&30|}} is the command to delete an external contact or blocked contact.\\
+(sp)(sp){{:screen_shot_2022-06-08_at_9.47.17_am.png?nolink&30|}} is the command to delete an internal contact.\\
+In general, it's best not to delete internal contacts.