fax
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Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
fax [2022/11/09 22:02] – jim | fax [2022/11/10 21:34] – [Incoming FAX to Fax Machine] jim | ||
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======Just the FAX====== | ======Just the FAX====== | ||
- | Fax is an old technology for transmission of images | + | Fax is an old technology for the transmission of images |
- | Ring-u does not require a physical fax machine to be present, most of our customers receive fax via e-mail. An incoming fax is converted to a PDF by the Hello Hub and emailed to 1-3 email addresses. You can also send a fax via the ring-u Hello Hub customer portal. No fax machine or adapter required. | + | Ring-u does not require a physical fax machine to be present. Most of our customers receive fax via e-mail. An incoming fax is converted to a PDF by the Hello Hub and emailed to 1-3 email addresses. You can also send a fax via the ring-u Hello Hub customer portal. No fax machine or adapter required. |
=====Fax Routing===== | =====Fax Routing===== | ||
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If you are not using an automated receptionist, | If you are not using an automated receptionist, | ||
See screenshot to right ---> | See screenshot to right ---> | ||
+ | \\ | ||
+ | \\ | ||
+ | \\ | ||
======Two Choices: Analog or Digital====== | ======Two Choices: Analog or Digital====== | ||
=====I. Standard Analog Operation===== | =====I. Standard Analog Operation===== | ||
====Incoming/ | ====Incoming/ | ||
- | {{:: | + | {{ :: |
You will need to purchase and install an analog telephone adapter (ATA). Your Hello Hub will auto-detect and auto-configure a Grandstream HT801 (1 port) or HT802 (2 port) ATA. Others may be used, but will have to be manually configured. | You will need to purchase and install an analog telephone adapter (ATA). Your Hello Hub will auto-detect and auto-configure a Grandstream HT801 (1 port) or HT802 (2 port) ATA. Others may be used, but will have to be manually configured. | ||
- | Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine to the ATA. Fax always goes in Line 1. We configure Line 1 for better T.38 Fax emulation and Line 2 for better voice quality. From the customer portal, pick: "add an extension." | + | Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine to the ATA. Fax always goes in Line 1. We configure Line 1 for better T.38 Fax emulation and Line 2 for better voice quality. From the customer portal, pick: "add an extension." |
- | **Incoming FAX to Fax Machine** | + | ====Incoming FAX to Fax Machine==== |
{{ :: | {{ :: | ||
- | Install and configure an ATA/Fax Adapter as outlined above. | + | Install and configure an ATA/Fax Adapter as outlined above.\\ |
While logged into the ring-u [[https:// | While logged into the ring-u [[https:// | ||
- Click **FAX** from the menu on the left. | - Click **FAX** from the menu on the left. | ||
- Click the radio button directly left of **FAX Machine**. | - Click the radio button directly left of **FAX Machine**. | ||
- Click **Save Changes**. | - Click **Save Changes**. | ||
- | Now, your incoming | + | Now, your incoming |
**Sending Fax using Fax Machine: Direct Mode** | **Sending Fax using Fax Machine: Direct Mode** |
fax.txt · Last modified: 2022/11/10 21:37 by jim