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fax [2022/06/15 19:41] – jimfax [2022/06/15 19:45] – [Incoming/Outgoing Fax using Fax Machine] jim
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 =====Fax Routing===== =====Fax Routing=====
-{{ ::numbertofax.png?400|}}+{{ ::numbertofax.png?375|}}
 If you are using an automated receptionist, the Hello Hub will detect an incoming fax call from the "beep" the dialing fax machines makes, and route that incoming fax to your preferred fax destination: email or fax machine.\\  If you are using an automated receptionist, the Hello Hub will detect an incoming fax call from the "beep" the dialing fax machines makes, and route that incoming fax to your preferred fax destination: email or fax machine.\\ 
 If you are not using an automated receptionist, a dedicated phone number is used and included in your fax services.\\  If you are not using an automated receptionist, a dedicated phone number is used and included in your fax services.\\ 
 See screenshot to right --->  See screenshot to right ---> 
 ===== Incoming FAX to Email===== ===== Incoming FAX to Email=====
-{{ ::faxtoeamail.png?400|}}+{{ ::faxtoeamail.png?375|}}
 After logging into the ring-u [[https://portal.ring-u.com|Customer Portal]]: After logging into the ring-u [[https://portal.ring-u.com|Customer Portal]]:
   - Click **FAX** from the menu on the left.   - Click **FAX** from the menu on the left.
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 =====Incoming/Outgoing Fax using Fax Machine=====  =====Incoming/Outgoing Fax using Fax Machine===== 
 {{::fax.png?400 |}} {{::fax.png?400 |}}
-You will need to purchase and install an ATA, your Hello Hub will autodetect and auto-configure a Grandstream HT801 (1 port) or HT802 (2 port) fax adapter. Others may be used, but will have to be manually configured. +You will need to purchase and install an analog telephone adapter (ATA). Your Hello Hub will auto-detect and auto-configure a Grandstream HT801 (1 port) or HT802 (2 port) ATA. Others may be used, but will have to be manually configured. 
  
-Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine from the fax machine to the ATA. Fax always goes in Line 1. We configure Line 1 for better T.38 Fax emulation and Line 2 for better voice quality. From the customer portal, pick: add an extension. Your Hello Hub will detect and configure your adapter. You can assign it a name and extension number, and if using it for fax, use the drop down selector option to designate it as being used for fax. +Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine to the ATA. Fax always goes in Line 1. We configure Line 1 for better T.38 Fax emulation and Line 2 for better voice quality. From the customer portal, pick: "add an extension." Your Hello Hub will detect and configure your adapter. You can assign it a name and extension number. If using it for fax, use the drop down selector option to designate it as being used for fax. 
  
 ===== Incoming FAX to Fax Machine===== ===== Incoming FAX to Fax Machine=====
fax.txt · Last modified: 2022/11/10 21:37 by jim
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