support wiki

helpful humans at 423-456-6700

User Tools

Site Tools


fax

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
fax [2022/06/15 19:28] – [Fax Routing] jimfax [2022/06/15 19:42] – [Fax Routing] jim
Line 5: Line 5:
  
 =====Fax Routing===== =====Fax Routing=====
-{{ ::numbertofax.png?400|}}+{{ ::numbertofax.png?300|}}
 If you are using an automated receptionist, the Hello Hub will detect an incoming fax call from the "beep" the dialing fax machines makes, and route that incoming fax to your preferred fax destination: email or fax machine.\\  If you are using an automated receptionist, the Hello Hub will detect an incoming fax call from the "beep" the dialing fax machines makes, and route that incoming fax to your preferred fax destination: email or fax machine.\\ 
-If you are not using an automated receptionist, a dedicated phone number is used and included in your fax services. The screen to the right is an example.  +If you are not using an automated receptionist, a dedicated phone number is used and included in your fax services.\\  
 +See screenshot to right ---> 
 ===== Incoming FAX to Email===== ===== Incoming FAX to Email=====
 {{ ::faxtoeamail.png?400|}} {{ ::faxtoeamail.png?400|}}
Line 14: Line 14:
   - Click **FAX** from the menu on the left.   - Click **FAX** from the menu on the left.
   - Click the radio button directly left of **FAX to Email**.   - Click the radio button directly left of **FAX to Email**.
-  - Enter up to 3 email addresses you would like to receive incoming FAXes.+  - Enter up to 3 email addresses you would like to receive incoming Faxes.
   - Click **Save Changes**.   - Click **Save Changes**.
-Now, your incoming FAXes will be sent to those [[email|E-Mail]] addresses as PDF's. +Now, your incoming Faxes will be sent to those email addresses as PDF's. 
        
 =====Incoming/Outgoing Fax using Fax Machine=====  =====Incoming/Outgoing Fax using Fax Machine===== 
Line 41: Line 41:
  
 ===== Sending Fax using Email===== ===== Sending Fax using Email=====
-[[emailtofax|Email to fax]] summary:+**Email to fax summary:**\\ 
 Create an email with the destination 10 digit phone number in the Subject line, with a PDF (only PDF supported, Version 1.4 recommended) to fax@..... (ask support for your fax to email address or look on your fax settings page) and the system will convert that PDF to a Fax and attempt to send it. It will email you a receipt when it is done.  Create an email with the destination 10 digit phone number in the Subject line, with a PDF (only PDF supported, Version 1.4 recommended) to fax@..... (ask support for your fax to email address or look on your fax settings page) and the system will convert that PDF to a Fax and attempt to send it. It will email you a receipt when it is done. 
  
Line 48: Line 48:
  
 =====Optimal Fax Machine settings===== =====Optimal Fax Machine settings=====
-  * **DTMF (tone) dialing is required, pulse dialing is not supported**  +  * **DTMF (tone) dialing** is required, pulse dialing is not supported 
-  * **Speed: 14.4k baud (bits per second) is optimal, check your fax machine manual.** +  * **Speed:** 14.4k baud (bits per second) is optimal, check your fax machine manual. 
-  * **Error Correction should be ON, check your fax machine manual**+  * **Error Correction** should be ON, check your fax machine manual
   * Black and white, Color and Resolution settings should not matter.   * Black and white, Color and Resolution settings should not matter.
  
fax.txt · Last modified: 2022/11/10 21:37 by jim

Donate Powered by PHP Valid HTML5 Valid CSS Driven by DokuWiki