fax
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fax [2022/06/03 21:06] – created jim | fax [2022/06/15 19:45] – [Incoming/Outgoing Fax using Fax Machine] jim | ||
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=====Fax Routing===== | =====Fax Routing===== | ||
- | {{ :: | + | {{ :: |
- | If you are using an automated receptionist, | + | If you are using an automated receptionist, |
+ | If you are not using an automated receptionist, | ||
+ | See screenshot | ||
===== Incoming FAX to Email===== | ===== Incoming FAX to Email===== | ||
- | {{ :: | + | {{ :: |
After logging into the ring-u [[https:// | After logging into the ring-u [[https:// | ||
- Click **FAX** from the menu on the left. | - Click **FAX** from the menu on the left. | ||
- Click the radio button directly left of **FAX to Email**. | - Click the radio button directly left of **FAX to Email**. | ||
- | - Enter up to 3 email addresses you would like to receive incoming | + | - Enter up to 3 email addresses you would like to receive incoming |
- Click **Save Changes**. | - Click **Save Changes**. | ||
- | Now, your incoming | + | Now, your incoming |
=====Incoming/ | =====Incoming/ | ||
{{:: | {{:: | ||
- | You will need to purchase and install an ATA, your Hello Hub will autodetect | + | You will need to purchase and install an analog telephone adapter (ATA). Your Hello Hub will auto-detect |
- | Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine | + | Just like installing a physical phone, plug the ethernet cable from the HT801/HT802 to your local network. Plug the phone line from the fax machine to the ATA. Fax always goes in Line 1. We configure Line 1 for better T.38 Fax emulation and Line 2 for better voice quality. From the customer portal, pick: "add an extension." |
===== Incoming FAX to Fax Machine===== | ===== Incoming FAX to Fax Machine===== | ||
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===== Sending Fax using Email===== | ===== Sending Fax using Email===== | ||
- | [[emailtofax|Email to fax]] summary: | + | **Email to fax summary:**\\ |
Create an email with the destination 10 digit phone number in the Subject line, with a PDF (only PDF supported, Version 1.4 recommended) to fax@..... (ask support for your fax to email address or look on your fax settings page) and the system will convert that PDF to a Fax and attempt to send it. It will email you a receipt when it is done. | Create an email with the destination 10 digit phone number in the Subject line, with a PDF (only PDF supported, Version 1.4 recommended) to fax@..... (ask support for your fax to email address or look on your fax settings page) and the system will convert that PDF to a Fax and attempt to send it. It will email you a receipt when it is done. | ||
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=====Optimal Fax Machine settings===== | =====Optimal Fax Machine settings===== | ||
- | * **DTMF (tone) dialing is required, pulse dialing is not supported** | + | * **DTMF (tone) dialing** is required, pulse dialing is not supported |
- | * **Speed: 14.4k baud (bits per second) is optimal, check your fax machine manual.** | + | * **Speed:** 14.4k baud (bits per second) is optimal, check your fax machine manual. |
- | * **Error Correction should be ON, check your fax machine manual** | + | * **Error Correction** should be ON, check your fax machine manual |
* Black and white, Color and Resolution settings should not matter. | * Black and white, Color and Resolution settings should not matter. | ||
fax.txt · Last modified: 2022/11/10 21:37 by jim