voicemail

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voicemail [2020/06/08 11:17]
127.0.0.1 external edit
voicemail [2021/02/15 19:35] (current)
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 To manage another extension's voicemail, you dial **8 + the extension's number**. So, to check extension 101's voicemail, you dial **8101**. Since the **Company Mailbox** is also **extension 100**, you can check and manage its voicemail by dialing **8100**. You can do this from any extension on the system or from the receptionist if dialing in from the outside world. Upon dialing in to another extension's voicemail, you will be asked for a password. **Every extension's default voicemail password is its extension number. ** For example, the default password for the Company Mailbox is **100**. To manage another extension's voicemail, you dial **8 + the extension's number**. So, to check extension 101's voicemail, you dial **8101**. Since the **Company Mailbox** is also **extension 100**, you can check and manage its voicemail by dialing **8100**. You can do this from any extension on the system or from the receptionist if dialing in from the outside world. Upon dialing in to another extension's voicemail, you will be asked for a password. **Every extension's default voicemail password is its extension number. ** For example, the default password for the Company Mailbox is **100**.
 +
 +====== Voicemail Transcription ======
 +We tried building our own, but the pizza and beer we have been offering the 2 computational linguists we know wasn't getting any attention. We then did what every small company does: we outsourced it to our favorite "Big Friendly Giant": Amazon.
 +
 +===== Caveats: =====
 +**Things that are important to us, and should be important to you:**
 +   * Transcription works reliably and usefully.  Useful and accurate are not the same thing. We (and Amazon) are not responsible for the accuracy of the transcription. Too many variables. It should work well enough that you gather useful information, or know that you need to listen to the recording carefully yourself. 
 +   * Transcription works quickly enough to be useful. 
 +   * We (ring-u.com) does not store your voicemail recordings or transcriptions longer than is useful to make it work. Currently this is a 30 minute window. It allows us to monitor and tune things if it breaks.  
 +   * We try to remove the wav files and transcription jobs from Amazon (our BFG) as quickly as possible. As soon as your transcription is received typically.  
 +   * **You should not use voicemail transcription, or email forwarding for voicemails that may contain sensitive financial or medical data. There is nothing inherently secure or "HIPAA Compliant" about this service. Such things do exist, it requires some technical and documentation expertise that we do not want to attempt or misrepresent at this time. 
  
 ==== Voicemail Menu Quick Reference ==== ==== Voicemail Menu Quick Reference ====
  • Last modified: 2020/06/08 11:17