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voicemail [2019/02/08 21:28]
nick
voicemail [2019/06/03 15:19] (current)
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 This is selected individually from each extension under the **"​Advanced:​ If No Answer/​Unavailable:"​** drop down. This is selected individually from each extension under the **"​Advanced:​ If No Answer/​Unavailable:"​** drop down.
 Every extension and group has this option, and you can point the action to other phones, groups, other phones'​ voicemail boxes, or to the Company Mailbox. Every extension and group has this option, and you can point the action to other phones, groups, other phones'​ voicemail boxes, or to the Company Mailbox.
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 +**//A quick note: If your phone has a voicemail indicator light or some kind of Message Waiting Indicator (MWI), that will only indicate if there is a new message in that extension'​s voicemail box.//**
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 ==== The Company Mailbox ==== ==== The Company Mailbox ====
 The easiest way to understand the Company Mailbox is to see it as an extension on the system without a phone attached. Since every phone on the system has its own voicemail box that will activate if the phone is unreachable,​ you can think of the Company Mailbox as an extension that has nowhere to go but to voicemail. The easiest way to understand the Company Mailbox is to see it as an extension on the system without a phone attached. Since every phone on the system has its own voicemail box that will activate if the phone is unreachable,​ you can think of the Company Mailbox as an extension that has nowhere to go but to voicemail.