reliability
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reliability [2022/06/17 18:31] – jim | reliability [2022/06/20 18:46] (current) – jim | ||
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- | ====== Reliability and Stability | + | =====Reliability and Stability===== |
A single page with everything we know about the reliability and stability of Hello Hubs and associated phone service.Ring-u' | A single page with everything we know about the reliability and stability of Hello Hubs and associated phone service.Ring-u' | ||
Things we have learned, in order of applicability: | Things we have learned, in order of applicability: | ||
- | ===== Reserve an IP Address | + | ====Reserve an IP Address==== |
=== Our #1 recommendation for system reliability=== | === Our #1 recommendation for system reliability=== | ||
- | When a Hello Hub boots, it checks to see if it has the same network address it had before, and if not, scansfor | + | When a Hello Hub boots, it checks to see if it has the same network address it had before, and if not, scans for phones on your network to tell them it's new address. Your system is much more stable if the Hello Hub always gets the same address from your router/ |
- | ===== No Port Forwarding | + | ====No Port Forwarding==== |
Your Hello Hub does not need your firewall/ | Your Hello Hub does not need your firewall/ | ||
If this is the suspected cause: | If this is the suspected cause: | ||
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- Reboot your Hello Hub. | - Reboot your Hello Hub. | ||
- | ===== Power Cycle / Reboot | + | ====Power Cycle / Reboot==== |
{{ :: | {{ :: | ||
===Hello Hub V2=== | ===Hello Hub V2=== | ||
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Best way to reboot or power cycle a Hello Hub V1: | Best way to reboot or power cycle a Hello Hub V1: | ||
- | - Turn off via the power switch on the back. | + | - Turn OFF the power switch on the back. |
- | - Unplug the power cable. | + | - Unplug the power cable. |
- | - Make sure the lights are off. | + | - Make sure the lights are off. |
- | - Turn the Hello Hub on (with it unplugged). | + | - Turn ON the power switch |
- | | + | |
- | | + | |
- In 2-3 minutes you should have a working system. | - In 2-3 minutes you should have a working system. | ||
reliability.1655490714.txt.gz · Last modified: 2022/06/17 18:31 by jim