Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
reliability [2019/07/09 00:59]
admin [No Port Forwarding]
reliability [2019/07/09 01:02]
admin [Good Power Matters]
Line 3: Line 3:
  
 ==== Good Power Matters ==== ==== Good Power Matters ====
-The Hello Hub (v1) has a built in backup battery good for more than 4+ hours without power. That's why you have to reboot it with the off and on switch. It was designed to be plugged into a common outlet or outlet strip with 110-120vac. ​+The Hello Hub has a built in backup battery good for more than 4+ hours without power. That's why you have to reboot it with the off and on switch. It was designed to be plugged into a common outlet or outlet strip with 110-120vac. ​
    * Some UPS's and power strips turn off or go into "​green/​eco"​ mode when they don't sense their primary load, usually a computer. This makes the Hello Hub run on battery for a while, then die.     * Some UPS's and power strips turn off or go into "​green/​eco"​ mode when they don't sense their primary load, usually a computer. This makes the Hello Hub run on battery for a while, then die. 
    * Some UPS's are "​spikey"​ when they cycle on/off, and that spike causes the Hello Hub's protection circuit to trip, which protects the Hello Hub. But it means the Hello Hub (and your phones) are offline. ​    * Some UPS's are "​spikey"​ when they cycle on/off, and that spike causes the Hello Hub's protection circuit to trip, which protects the Hello Hub. But it means the Hello Hub (and your phones) are offline. ​
  
 Best way to reboot or power cycle a Hello Hub: Best way to reboot or power cycle a Hello Hub:
-   Turn off via the power switch on the back.  +   Turn off via the power switch on the back.   ​ 
-   Unplug the power cable.  +   Unplug the power cable.  
-   Make sure the lights are out.  +   Make sure the lights are off.  
-   Turn the Hello Hub on (with it unplugged). You should see lights on the front. This tests the battery. +   Turn the Hello Hub on (with it unplugged). ​ 
-   Plug the power cable in. +   ​- ​You should see lights on the front. This indicates ​the battery ​is good.  
 +   Plug the power cable in.  
 +   - In 2-3 minutes you should have a working system
  
 ==== Reserve an IP Address ==== ==== Reserve an IP Address ====