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reliability [2019/07/09 00:58]
admin [No Port Forwarding]
reliability [2019/07/09 01:00]
admin [Good Power Matters]
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 ==== Good Power Matters ==== ==== Good Power Matters ====
-The Hello Hub (v1) has a built in backup battery good for more than 4+ hours without power. That's why you have to reboot it with the off and on switch. It was designed to be plugged into a common outlet or outlet strip with 110-120vac. ​+The Hello Hub has a built in backup battery good for more than 4+ hours without power. That's why you have to reboot it with the off and on switch. It was designed to be plugged into a common outlet or outlet strip with 110-120vac. ​
    * Some UPS's and power strips turn off or go into "​green/​eco"​ mode when they don't sense their primary load, usually a computer. This makes the Hello Hub run on battery for a while, then die.     * Some UPS's and power strips turn off or go into "​green/​eco"​ mode when they don't sense their primary load, usually a computer. This makes the Hello Hub run on battery for a while, then die. 
    * Some UPS's are "​spikey"​ when they cycle on/off, and that spike causes the Hello Hub's protection circuit to trip, which protects the Hello Hub. But it means the Hello Hub (and your phones) are offline. ​    * Some UPS's are "​spikey"​ when they cycle on/off, and that spike causes the Hello Hub's protection circuit to trip, which protects the Hello Hub. But it means the Hello Hub (and your phones) are offline. ​
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 ==== No Port Forwarding ==== ==== No Port Forwarding ====
-Your Hello Hub does not need your firewall/​router to forward traffic to it for normal usage. If you do not need external phones, do not forward ports. If you have ports forwarded, your Hello Hub will be constantly probed by the internet by the curious and nefarious. It has an adaptive firewall that shares ​probes, but why leave the door open if you don't need to.  Intense nefarious probing can cause your firewall to shut down access to and from your Hello Hub, or cause your Hello Hub to stop communicating. If this is the suspected cause:+Your Hello Hub does not need your firewall/​router to forward traffic to it for normal usage. If you do not need external phones, do not forward ports. If you have ports forwarded, your Hello Hub will be constantly probed by the internet by the curious and nefarious. It has an adaptive firewall that blocks ​probes. ​ Intense nefarious probing can cause your firewall to shut down access to and from your Hello Hub, and/or cause your Hello Hub to stop communicating. If this is the suspected cause:
  
   - Reboot your firewall/​router and modem.   - Reboot your firewall/​router and modem.