Differences

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--- hold-vs-park [2022/06/10 19:24] – [Park] jim
+++ hold-vs-park [2022/06/17 14:42] – [Hold] jim
@@ Line 3: / Line 3: @@
 On most VoIP systems, "hold" is essentially keeping a conversation (set of channels) connected, with the microphone and speaker off. It allows you to make another call, etc., but is specific to the phone and conversation.\\
 On many phones there is a hold button, or a way to put a call on hold through the menu.\\
-Concept: Hold uses a "line" on a phone, and holds it there.\\
+Hold uses a "line" on a phone, and holds it there.\\
-You cannot share a line on hold, but you might or might not be able to transfer it, depending on the phone being used).\\
+You cannot share a line on hold, but you might or might not be able to transfer it, depending on the phone being used.\\
 ====Park====