extensions
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=====Extensions===== | =====Extensions===== | ||
- | **Preface //(Do NOT Skip This Part Just Because You Think You Don' | + | **Preface\\ |
+ | //(Do NOT skip this part just because you think you don' | ||
So you plugged in all your phones and the Hello Hub before starting the [[setup_wizard|Setup Wizard]], right? | So you plugged in all your phones and the Hello Hub before starting the [[setup_wizard|Setup Wizard]], right? | ||
Here's where all that effort and instruction following will pay off.\\ | Here's where all that effort and instruction following will pay off.\\ | ||
- | Go to Configuration > Extensions\\ | + | Go to **Configuration > Extensions**\\ |
- | Press the **Add an Extension** button. | + | Press the **Add an Extension** button |
- | As long as your network is good and all the phones were added to it correctly, they will populate in this page.\\ | + | Wait.\\ |
+ | Refresh your screen every minute or so.\\ | ||
+ | As long as you are using phones on our [[supported_phones|Autoconfig Supported Phones at a Glance]] list, your network is good, and all the phones were added to it correctly, they will populate in this page and configure // | ||
+ | If you are using non-supported phones, or bought your phones from a different source, you will have some extra work to do. Call us. We may be able to help you save a lot of effort.\\ | ||
\\ | \\ | ||
Perhaps for the first time in this process, the value of patience will prove itself.\\ | Perhaps for the first time in this process, the value of patience will prove itself.\\ | ||
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Again, be patient. | Again, be patient. | ||
Resist the urge to tinker.\\ | Resist the urge to tinker.\\ | ||
- | Tinkering breaks | + | Tinkering breaks |
\\ | \\ | ||
//If you really think something is wrong and you need to do SOMETHING, contact us by phone or through Support.// | //If you really think something is wrong and you need to do SOMETHING, contact us by phone or through Support.// | ||
- | \\ | ||
Usually, we can get your phones Added as Extensions and in use in under 15 minutes. Sometimes it may take a bit longer though, and that is okay.\\ | Usually, we can get your phones Added as Extensions and in use in under 15 minutes. Sometimes it may take a bit longer though, and that is okay.\\ | ||
+ | **If it takes much longer than that, though, give us a call.**\\ | ||
+ | \\ | ||
+ | ====Extension Settings==== | ||
+ | So all your phones turned Green, the little spinning circles and red wrenches are all gone, and now you're ready to set up your extensions. | ||
+ | \\ | ||
+ | When you click on an **Extension Number** or **Extension Name** in the **Extensions** list, you will see | ||
extensions.1654804308.txt.gz · Last modified: 2022/06/09 19:51 by jim