dashboard
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dashboard [2022/06/15 19:18] – jim | dashboard [2022/12/01 16:47] (current) – jim | ||
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- | Additionally, | + | Additionally, |
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+ | **Real Time** is a call detail in near real time. Great for seeing which call you missed or which one lasted 30 minutes.\\ | ||
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+ | **Charts** contains 2 charts, one for **call volume & time** and one for **line usage**.\\ | ||
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- | * **Detail** is a version of the **Real Time** with additional capacity and detail. A customizable Call Data Record can be downloaded at **My Account > Reports > Call Data Records**. | + | \\ |
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+ | **Detail** is a version of the **Real Time** with additional capacity and detail. A customizable Call Data Record can be downloaded at **My Account > Reports > Call Data Records**.\\ | ||
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- | * **Over Capacity** is a great tool to see if you are missing any calls due to exceeding your capacity of available lines. | + | **Over Capacity** is a great tool to see if you are missing any calls due to exceeding your capacity of available lines. |
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dashboard.1655320731.txt.gz · Last modified: 2022/06/15 19:18 by jim