dashboard
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dashboard [2022/06/13 16:10] – created jim | dashboard [2022/12/01 16:47] (current) – jim | ||
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=====Dashboard===== | =====Dashboard===== | ||
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Your account **Dashboard** will be the default starting screen you see upon Login.\\ | Your account **Dashboard** will be the default starting screen you see upon Login.\\ | ||
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- | | + | **Real Time** is a call detail in near real time. Great for seeing which call you missed or which one lasted 30 minutes.\\ |
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+ | **Charts** contains 2 charts, one for **call volume & time** and one for **line usage**.\\ | ||
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+ | **Detail** is a version of the **Real Time** with additional capacity and detail. A customizable Call Data Record can be downloaded at **My Account > Reports > Call Data Records**.\\ | ||
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+ | **Over Capacity** is a great tool to see if you are missing any calls due to exceeding your capacity of available lines. | ||
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dashboard.1655136642.txt.gz · Last modified: 2022/06/13 16:10 by jim