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--- managed10dlccampaigns [2025/02/13 17:43] – mike
+++ managed10dlccampaigns [2025/02/13 18:12] (current) – [Standard System Messages] mike
@@ Line 35: / Line 35: @@
    * By opting in to receive SMS communication from Ring-u, you may expect to receive SMS messages for use in troubleshooting and testing.
+   * If a Ring-U systems customers provide consent and a phone number to receive text messaging via a web form, that consent must include that "text messagig rates may apply" and that they can stop receiving communications at any time by sending "STOP".
+   * The Ring-U system's owner agrees to not sell or distribute phone numbers or personal information.
@@ Line 51: / Line 55: @@
    *  For privacy-related inquiries, please refer to our privacy policy above.
+====Standard System Messages====
+If a customer sends any of these key words, the response and system behavior is as follows with the apropos phone number and company name filled in.
+**START** - Will star or restart that number for the receipt of messages from the number it is sent to. The sendor will receive:
+//"You have consented to receiving messages from ###-###-#### of COMPANY NAME. Standard messaging rates will apply. You can also contact them at this number by voice. Send "HELP" for more information or assiatnce. Send "STOP" at any time to stop receiving messages from ###-###-###. You can also contact Ring-U customer support at +1 423 456-6700. "//
+**HELP** - Will reply with the following message, with the apropos phone number and company name:
+//You may send "STOP" to stop receiving messages from ###-###-#### of COMPANY NAME. You can also contact them directly at this number. You can also contact Ring-U customer support at +1 423 456-6700 as we assist them in managing communications. //
+**STOP** - Will end further communications from that phone number and company by being placed on their SMS block list. The final message will be:
+//You are now opted out of COMPANY NAME messages. If this was a mistake, please contact them directly or send "START" this this number. You can also contact Ring-U customer support at +1 423 456-6700 as we assist them in managing communications. //