Differences

This shows you the differences between two versions of the page.

--- extensions [2022/06/09 19:52] – jim
+++ extensions [2022/06/09 20:16] (current) – jim
@@ Line 1: / Line 1: @@
 =====Extensions=====
-**Preface //(Do NOT skip this part just because you think you don't need to read a preface.  You do.)//**\\
+**Preface\\
+//(Do NOT skip this part just because you think you don't need to read a preface.  You do.)//**\\
 So you plugged in all your phones and the Hello Hub before starting the [[setup_wizard|Setup Wizard]], right?\\
 Here's where all that effort and instruction following will pay off.\\
-Go to Configuration > Extensions\\
+Go to **Configuration > Extensions**\\
-Press the **Add an Extension** button.  Wait.  Refresh your screen every minute or so.\\
+Press the **Add an Extension** button and choose **Auto Config** and click **Create**.\\
-As long as your network is good and all the phones were added to it correctly, they will populate in this page.\\
+Wait.\\
+Refresh your screen every minute or so.\\
+As long as you are using phones on our [[supported_phones|Autoconfig Supported Phones at a Glance]] list, your network is good, and all the phones were added to it correctly, they will populate in this page and configure //automagically//.\\
+If you are using non-supported phones, or bought your phones from a different source, you will have some extra work to do. Call us.  We may be able to help you save a lot of effort.\\
 \\
 Perhaps for the first time in this process, the value of patience will prove itself.\\
@@ Line 12: / Line 16: @@
 Again, be patient.  Especially for larger systems, but true also for small ones, there is a LOT going on under the hoods of your phones and in your Hello Hub.  the Hub is directing the configuration of your phones and there is a lot to that process.\\
 Resist the urge to tinker.\\
-Tinkering breaks processes.\\
+Tinkering breaks process.\\
 \\
 //If you really think something is wrong and you need to do SOMETHING, contact us by phone or through Support.//\\
-\\
 Usually, we can get your phones Added as Extensions and in use in under 15 minutes. Sometimes it may take a bit longer though, and that is okay.\\
+**If it takes much longer than that, though, give us a call.**\\
+\\
+====Extension Settings====
+So all your phones turned Green, the little spinning circles and red wrenches are all gone, and now you're ready to set up your extensions.  Let's get to know your extension settings!\\
+\\
+When you click on an **Extension Number** or **Extension Name** in the **Extensions** list, you will see