Differences

This shows you the differences between two versions of the page.

--- receptionists [2022/03/14 17:28] – jim
+++ receptionists [2022/06/16 13:53] – jim
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+{{ ::portal_receptionists.png?250|}}
 ======Receptionist======
-{{ ::portal_receptionists.png?200|}}
+One of the most powerful capabilities of a small business phone system is the **Receptionist** (also known as a phone menu or automated attendant). The ability to have customers and associates effectively reach the right people or listen to information can have a big impact on productivity. A typical configuration has different greetings and logic for open and closed business hours. A common configuration is for humans to answer the phone during business hours, and an automated receptionist when closed.\\
-One of the most powerful capabilities of a small business phone system is the **Receptionist** (also known as a phone menu or automated attendant). The ability to have customers and associates effectively reach the right people or listen to information can have a big impact on productivity. A typical configuration has different greetings and logic for open and closed business hours. A common configuration is for humans to answer the phone during business hours, and an automated receptionist when closed.
+\\ \\
 ===Open/Closed Receptionist===
 {{ ::portal_schedule.png?200|}}
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 ===Override Options===
-{{ ::portal_scheduleoverride.png?125|}}
+{{ ::portal_scheduleoverride.png?200|}}
 Normally. what the receptionist does is controlled by the schedule, but for holidays and special events you can create a new receptionist which deviates from the normal schedule by enabling a schedule override. These can do anything that a normal receptionist can do.
-{{ ::portal_toggleoverride.png?125|}}
+{{ ::portal_toggleoverride.png?200|}}
 In some cases, you may want to activate a receptionist manually, for example when you go to lunch, or close early.  Checking this box allows this logic to be toggled on and off, ad-hoc, by dialing 001 from a phone on the system.