extensions-adding
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extensions-adding [2022/06/09 20:24] – created jim | extensions-adding [2022/06/16 13:03] (current) – [Adding Extensions Later] jim | ||
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=====Extensions===== | =====Extensions===== | ||
- | **Preface\\ | + | **Preface |
//(Do NOT skip this part just because you think you don't need to read a preface. | //(Do NOT skip this part just because you think you don't need to read a preface. | ||
So you plugged in all your phones and the Hello Hub before starting the [[setup_wizard|Setup Wizard]], right? | So you plugged in all your phones and the Hello Hub before starting the [[setup_wizard|Setup Wizard]], right? | ||
- | Here's where all that effort and instruction following will pay off.\\ | + | Here's where all that effort and instruction following will pay off.\\ \\ |
Go to **Configuration > Extensions**\\ | Go to **Configuration > Extensions**\\ | ||
- | Press the **Add an Extension** button | + | Press the **Add an Extension** button, choose **Auto Config**, and click **Create**.\\ |
Wait.\\ | Wait.\\ | ||
Refresh your screen every minute or so.\\ | Refresh your screen every minute or so.\\ | ||
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Again, be patient. | Again, be patient. | ||
Resist the urge to tinker.\\ | Resist the urge to tinker.\\ | ||
- | Tinkering breaks | + | Tinkering breaks |
\\ | \\ | ||
//If you really think something is wrong and you need to do SOMETHING, contact us by phone or through Support.// | //If you really think something is wrong and you need to do SOMETHING, contact us by phone or through Support.// | ||
Usually, we can get your phones Added as Extensions and in use in under 15 minutes. Sometimes it may take a bit longer though, and that is okay.\\ | Usually, we can get your phones Added as Extensions and in use in under 15 minutes. Sometimes it may take a bit longer though, and that is okay.\\ | ||
- | **If it takes much longer than that, though, give us a call.**\\ | + | //**If it takes much longer than that, though, give us a call.**\\ |
\\ | \\ | ||
- | ====Extension Settings==== | ||
- | So all your phones turned Green, the little spinning circles and red wrenches are all gone, and now you're ready to set up your extensions. | ||
- | \\ | ||
- | When you click on an **Extension Number** or **Extension Name** in the **Extensions** list, you will see | ||
+ | ----------------------------------------------------- | ||
+ | **A quick note about WiFi-Capable Phones**\\ | ||
+ | If you are using a WiFi-capable phone, please make sure it is only connecting via WiFi (not plugged in via LAN cable also).\\ | ||
+ | If you are connecting a WiFi-capable phone via LAN, make sure WiFi is **disabled** or the phone will be added as two separate extensions (one MAC address as WiFi, one MAC as LAN) and will not work. | ||
+ | |||
+ | ----------------------------------------------------- | ||
+ | ====Adding Extensions Later==== | ||
+ | If you need to add phones later on, simply return to the **Extensions** page, click **Add an Extension**, | ||
+ | (sp)(sp)**1. Auto Config** for supported phones\\ | ||
+ | (sp)(sp)**2. Virtual** creates an extension that forwards to another phone number, often used for mobile phones.\\ | ||
+ | (sp)(sp)**3. Grandstream Wave** creates a softphone extension for Grandstream Wave that creates a scannable QRCode for autoconfiguration\\ | ||
+ | (sp)(sp)**4. Zoiper** creates a softphone extension for Zoiper that creates a scannable QRCode for autoconfiguration.\\ | ||
+ | (sp)(sp)**5. Manual** creates an extension that can be configured using a web browser or other means.\\ | ||
+ | (sp)(sp)**6. VoiceMail** creates an extension that is only used for VoiceMail which can be retrieved from any phone, and is also transcribed and emailed with the recording.\\ |
extensions-adding.1654806267.txt.gz · Last modified: 2022/06/09 20:24 by jim