One of the reasons we started ring-u was our own history of trying to cancel service from other telecom providers.

Login to the customer portal at https://portal.ring-u.com

• Click on My Account
• Click on Payment
• Click on Cancel Service

Simply make your selection of the two cancellation options.
A representative from Ring-U will try to contact you to do the following things:

• Confirm the cancellation.
• Make sure you keep/transfer your phone numbers effectively.
• Understand what we could have done better.

Call/Email ring-u at 423 456-6700 or support@ring-u.com, or open a support ticket from your account.