=====Zoiper Softphone Configuration=====
**Prerequisites**
  * Download Zoiper Lite (Free) or Zoiper (Paid).  The free version is excellent for most users.  
  * Understand that you have less than 10 minutes to scan the QR code from your ring-u portal from the time it is generated. 
  * Adjustments in [[port-forwarding|Port Forwarding / External Remote Phones]] will have to be completed before this extension will work.

//Also worth mentioning before you begin: Zoiper is easier on your phone's battery than Grandstream Wave, but offers you service buy-ups frequently upon startup.//\\ 


**Caveats**
  * Softphones are subject to your data connection (WiFi or cellular), and will never be as reliable as a desk phone. 
  * If using a WiFi network outside of your business or a cellular data connection, you may encounter network settings hostile to VOIP traffic (SIP ALG, DDOS, Carrier Grade NAT) that prevent your softphone extension from working effectively.  //**This is outside of our control.**//
  * Your softphone app should be restarted periodically to keep the app in good working order.  
  * Your smartphone should be power cycled periodically to keep any softphone functioning correctly.
  * Mission-critical traffic should always be directed to desk phones inside of your network.  

====Step 1 - Add an Extension in the Portal====
Go to: Configuration > Extensions and **Add an Extension**.\\ 
Select "Zoiper."
{{ :1addextzoiper.png?nolink&600 |}}\\ 
Zoiper QR Code Generated\\ 
{{ :2zoiperqr.png?nolink&600 |}}\\ 
====Step 2 - Open Your Zoiper App====
There are usually 7 prompts involved in this process.  If you answer incorrectly, you are generally best to delete the app, download again, and start this process over.\\ 
**1. Network Permission -** Answer "OK"\\ 
{{ :3zoiperprompt.png?nolink&300 |}}\\ 
**2. Notifications -** Answer "Allow"**\\ 
{{ :4zoiperprompt.png?nolink&300 |}}\\ 
**3. Microphone Permission -** Answer "OK"**\\ 
{{ :5zoiperprompt.png?nolink&300 |}}\\ 
**4. Camera Permission -** Answer "OK"**\\ 
{{ :6zoiperprompt.png?nolink&300 |}}\\ 
**5. Contacts Permission -** This one is up to you, but is not required unless you want access to your personal (non ring-u) contacts.\\ 
{{ :7zoiperprompt.png?nolink&300 |}}\\ 
**6. Scan QR Code** (no screen shot)\\ 
\\ 
**7. Configuration -** Extension will take a few minutes to Configure, but will display a green "Ready" when complete.\\ 
{{ :9zoipersuccess.png?nolink&300 |}}\\ 
**8. Example of the buy-up messages.**\\ 
{{ :10zoiperbarrage.png?nolink&300 |}}