Configuration

The Configuration tab in the Customer Portal is accessible only by the Admin.

Basic Mode

Basic Mode includes the following necessary configuration sections.

Extensions is divided into 2 parts:

Extensions-Adding covers adding new extensions, primarily for initial setup.

Extensions Functions/Settings covers the four tabs of settings available to each extension.

Groups covers ring groups.

Receptionist covers choosing and formatting a receptionist.

Schedule covers creating a company schedule.

Hold Music covers choosing and setting hold music.

Advanced Mode

Advanced Mode opens up additional aspects of configuration for more complex systems.

PA Ring Tone covers setting a ring tone for PA announcement systems.

Recordings covers uploading and management of recordings available for system use and caller playback.

Keys Key Management for Autoconfig Supported Phones at a Glance.

Tricks covers additional advanced features.